Frequently Asked Questions
Everything you need to know about your RPM SXS shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental United States. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your process and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you already own and comparing it to our specifications for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Shop Pay' for customers who wish to pay in installments.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You have a 60-minute window after placing an order to request a cancellation or modification by contacting our support team.
Are your materials sustainably sourced?
At RPM SXS, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are committed to reaching 100% sustainability by 2025.